Shipping policy

DOMESTIC ORDERS:

By making your purchase, you are agreeing to purchase postage from a third party shipping company separate from VF Designs (USPS or UPS). Our handling time is 1-2 business days, and the shipping time varies based on the shipping method selected. VF Designs is not responsible for delays or errors caused by any shipping service or outage. Once the item is shipped and the tracking information has been provided, please contact the shipping provider if any issues arise with the delivery of your package. If a wrong address is provided by the customer, we will only grant a refund once the package is returned to us. UPS Orders can not ship to a PO Box address. If UPS is selected and the address entered is a PO Box, your order will automatically be changed to USPS. Shipping costs will not be refunded if an order is lost or delayed due to an error caused by the delivery service or the customer. TST does not guarantee delivery time frames. If a delivery is made outside of the estimated time frame, or the tracking information shows delivered but you cannot find the item on your property, you must contact the shipping service for further information. No refund will be given for shipping delays or lost items. It is your responsibility to check the legality of these parts in your state. Please check your local DOT laws before purchasing.

 

INTERNATIONAL ORDERS: We are not responsible for customs delays, carrier delays, or import fees. By placing your order you are accepting the risks associated with an international purchase. Delivery times are estimations only. DELAYS MAY OCCUR. This is not something we can predict or control. It is your responsibility, and your responsibility only, to look into possible causes of delays once the item is in transit to you. We will not refund shipping costs due to transit delays. Please note that all charges are in US Dollars. We are required by law to report accurate information on customs forms. We will not mark as "gift."